Privacy Policy
This policy was published on 2 June 2025.
Our website or our platform is provided by Curated Spaces Club Limited, (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to services we offer to individuals and our wider operations in the European Economic Area (EEA).
We do not knowingly allow children under the age of 16 to create an account on our platform, nor do we direct our services to children. If we become aware that a child under 16 has registered for an account, we will take reasonable steps to promptly delete their personal data from our records. If you are a parent or guardian and believe that a child has signed up for an account on our platform, please contact us at to request the removal of their personal data. If we obtain actual knowledge that we have collected personal information from a child, we will promptly delete that personal data from our records.
What this policy applies to:
This privacy policy relates to your use of our website and our platform only. Throughout our website we may link to other websites or platforms owned and operated by certain trusted third parties. Those third-party websites and platforms may also gather information.
tion about you in accordance with their own separate privacy policies. For privacy information relating to those third-party websites, please consult their privacy policies as appropriate. This policy should be read and used together with our terms and policies as contained in https://curatedspaces.club/legals
Capitalised words used in this policy shall have the definition given to them under our Terms of Service.
Personal data we collect about you
The personal data we collect about you depends on the particular activities carried out through our platform. We will collect and use the following personal data about you:
• your name and contact information, including email address and telephone number
• details of any feedback you give us by phone, email, post or via social media
• information about the services we provide to you
• your account details, such as username, login details
If you do not provide personal data we ask for where it is required, it may prevent us from providing services to you.
How your personal data is collected
We collect most of this personal data directly from you—in person, by telephone, text or email and/or via our website and platform. However, we may also collect information:
• from cookies on our website—for more information on our use of cookies, please see our cookie policy
• via our IT systems, e.g.:
– online interactions with our website or platform
– automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, for example:
• to comply with our legal and regulatory obligations;
• for the performance of our contract with you or to take steps at your request before entering into a contract;
• for our legitimate interests or those of a third party; or
• where you have given consent.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use your personal data for and why.
WHAT WE USE YOUR PERSONAL DATA FOR
• To provide services to you
• To prevent and detect fraud against you or Curated Spaces Club Limited
• Conducting checks to identify our users and verify their identity
• Other activities necessary to comply with legal and regulatory obligations that apply to our business
• Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies
• Ensuring business policies are adhered to, e.g. policies covering security and internet use
• Operational reasons, such as improving efficiency, training and quality control
• Statistical analysis to help us manage our business
• Preventing unauthorised access and modifications to systems
• Updating and enhancing user records
• Ensuring safe working practices, staff administration and assessments
• Marketing our services and those of selected third parties to:
– existing and former users;
– third parties who have previously expressed an interest in our services;
– third parties with whom we have had no previous dealings
• Credit reference checks via external credit reference agencies
• External audits and quality checks
OUR REASONS
• For the performance of our contract with you or to take steps at your request before entering into a contract
• For our legitimate interests, i.e. to minimise fraud that could be damaging for you and/or us
• To comply with our legal and regulatory obligations
• For our legitimate interests, i.e. to protect systems and data and to improve our services
• For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you
• For our legitimate interests, i.e. to promote our business to existing and former users
• For our legitimate interests or those of a third party, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards
The above table does not apply to special category personal data, which we will only process with your explicit consent.
Promotional communications
We may use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in processing your personal data for promotional purposes (see above “How and why we use your personal data”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this separately and clearly.
We will always treat your personal data with the utmost respect and never sell it to other organisations for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by:
• contacting us at hello@curatedspaces.club;
• using the ‘unsubscribe’ link in emails.
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
Who we share your personal data with
We routinely share personal data with:
• third parties we use to help deliver our services to you, e.g. payment service providers;
• other third parties we use to help us run our business, e.g. marketing agencies or website hosts;
• third parties approved by you, e.g. social media sites you choose to link your account to or third-party payment providers;
• our bank.
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you. We may also share personal data with external auditors, e.g. in relation to accreditation or the audit of our accounts.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a restructuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
Where your personal data is held
Personal data may be held at our offices and those of our third party service providers, representatives and agents as described above.
Some of these third parties may be based outside the United Kingdom and European Economic Area.
Transferring your personal data out of the UK and EEA
To deliver services to you, it is sometimes necessary for us to share your personal data outside the UK and/or European Economic Area (EEA), e.g.:
• with our service providers located outside the UK/EEA;
• if you are based outside the UK/EEA;
• where there is an international dimension to the services we are providing to you.
These transfers are subject to special rules under UK and European data protection law.
Non-UK/EEA countries do not have the same data protection laws as the UK and EEA. We will, however, ensure the transfer complies with data protection law and all personal data will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the UK and European Commission.
If you would like further information, please contact us (see ‘How to contact us’ below).
Your rights
You generally have the following rights, which you can usually exercise free of charge:
• Access – The right to be provided with a copy of your personal data.
• Rectification – The right to require us to correct any mistakes in your personal data.
• Erasure (also known as the right to be forgotten) – The right to require us to delete your personal data—in certain situations.
• Restriction of processing – The right to require us to restrict processing of your personal data—in certain circumstances, e.g. if you contest the accuracy of the data.
• Data portability – The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
• To object – The right to object:
— at any time to your personal data being processed for direct marketing (including profiling);
— in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests.
• Not to be subject to automated individual decision-making – The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the UK GDPR.
If you would like to exercise any of those rights, please:
• email, call or write to us—see below: ‘How to contact us’; and
• let us have enough information to identify you;
• let us have proof of your identity (a copy of your driving licence, passport or a recent utility bill); and
• let us know what right you want to exercise and the information to which your request relates.
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
Please contact us if you have any queries or concerns about our use of your information (see below: ‘How to contact us’). We hope we can resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner in the UK. The UK’s Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
Changes to this privacy policy
We may change this privacy policy from time to time—when we do, we will inform you via our website.
How to contact us
You can contact us by email or post if you have any questions about this privacy policy or the information we hold about you.
Email: hello@curatedspaces.club
Postal Address:
Curated Spaces Club Ltd,
Flat 2, 37 Clapham Common North Side,
London, SW4 0RW
United Kingdom
